![]() ![]() Select Community and enter a name and an optional description On the next screen, you’ll choose a group type: Group Chat or Community. These first members will automatically have an Admin status (you can toggle this off later) ![]() Select the first member(s) from your contacts you’d like to form a Community with and tap Next. In the Viber app on your phone, tap on the new chat icon and select New Group or Community Use polls and quizzes to create fun engagement and collect feedback from your community.Īnyone can create their own Community group on Viber in just a few simple steps: Members can choose whether to let other members message them in a hidden-number chat. Community GrowthĮasily invite new members or allow members to add friends with an invite link. Discussion ModerationĪdd admins to help you manage your community and delete messages or remove members. Member PrivacyĪll members’ phone numbers are hidden just their Viber username and photo are visible. Messaging FeaturesĬommunity members can react to messages, respond directly, or mention a member. You decide whether your members can post in the chat or just view messages posted by admins. New members can see the Community chat history and join the conversation without losing a beat. The biggest advantage of the Communities feature is having an unlimited number of members. These are the top Viber Communities features that Viber users should know about: 1. These features make a Viber Community a better option for businesses that want to bring together their entire audience without compromising on privacy or accessibility. Meanwhile, in communities, admins can also manage the conversation by deleting messages and adding or revoking certain privileges for members. In group chats, admins can only remove or add other members. In a Community, the entire chat history is available to everyone, no matter when they joined. Communities hide the phone numbers of their members and only allow incoming messages from others if a member has approved of it.Īnother big difference between Viber group chats and Communities is that in a group chat, new members are not able to view the earlier conversation. Group chats work best when everyone knows each other and feels safe with other participants because the phone numbers of everyone in the group are visible. Communities on the Viber app are larger, public-facing groups, usually made up of people who are not personally connected. Members can only join by invitation or a direct link. Viber group chats are usually for family or friends and can have up to 250 members. Businesses can share updates, promotions, and more with their entire Community in a single chat window. Members of a Community can interact with one another, share relevant information and links, and participate in discussions.īrands and public accounts often use their list of Viber Communities to connect with fans and businesses use the feature to engage with their customers and gather prospects. What is a Viber Community?Ī Community is a group within the Viber messaging app where people can connect with others who share similar interests, hobbies, or passions. ![]() So what is a Viber Community? Here's everything you need to know about the new feature and how to use it for your business. You can directly engage your audience in text-to-win contests, giveaways, and other fun activities that reward participation and keep everyone engaged with your business. These groups can connect any number of people around interests, causes, and anything else you can think of.Ī Community on Viber for businesses and brands offers a great space to keep customers and fans updated on company news and new product offerings. You get the perfect platform for managing, engaging, and growing large, active groups. With this option, business messaging becomes a piece of cake. All the conversation features that make a great channel for large groups, also make Communities on Viber a remarkably effective business channel. They offer a chat space on Viber Business messages, where members can exchange messages and engage with one another in a moderated and safe environment that respects user privacy. Introduced in 2018, Viber Communities are like a group chat, but with an unlimited number of members, more admin controls, and advanced features that make for seamless communication.
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